Support
Need help with PropertyStory? Send us an email and we'll get back to you.
Before you write
You can explore the sample property without an account, and the Free plan lets you set up your own property with no card. Questions about plans, storage or AI document reads? View our pricing.
Billing and cancellation
Open Settings, then Plan & Billing. Manage subscription opens your own secure billing page for cards, invoices and cancellation. Downgrade to Free keeps your paid plan running until the end of the period you have paid for.
Something looks wrong
Tell us what you were doing and what you expected to happen, and include the property name if it helps. Please do not send passwords.